![]() ![]() Department of Homeland Security (DHS)/Cybersecurity and Infrastructure Security Agency (CISA) at 88 or or through the DHS CISA Incident Reporting SystemĬISA Region 1 at It is also recommended that events be shared with the Water Information Sharing & Analysis Center (WaterISAC) at or 866-H2O-ISAC.Īdditional information about cybersecurity breach in Florida.Federal Bureau of Investigation’s (FBI) 24/7 CyberWatch at 85 or and the Boston FBI Field Office at 85 or.Commonwealth Fusion Center’s Massachusetts Cybersecurity Program (CFC-MCP) at 50.Local police department of jurisdiction.Joining the MA Water/Wastewater Agency Response Network (MA WARN) at:.WaterISAC’s 15 Cybersecurity Fundamentals:.EPA Cybersecurity Best Practices for the Water Sector:.EPA Water Sector Cybersecurity Sector Brief for States:.EPA Incident Action Checklist for Cybersecurity:.CISA Industrial Control Systems Advisories and Reports:.CISA & NSA Alert on Immediate Actions to Reduce Exposure Across Operational Technologies and Control Systems ():.Cybersecurity and Infrastructure Security Agency (CISA) Cyber Security Evaluation Tool (CSET):.American Water Works Association (AWWA) Water Sector Cybersecurity Risk Management Tool, to be used in conjunction with AWWA Water Sector Cybersecurity Risk Management Guidance.Please remain vigilant, and also be aware that there are many resources and contacts available to you before, during and after any cybersecurity attack. You can access the news reports and press conference through the links below to learn more about this specific event, which is currently an active investigation coordinated by the FBI with state and local authorities. This was quickly identified as an unauthorized intrusion by the system’s plant operator who took quick action to stop the threat before any public health and safety was compromised. Specifically, the malevolent actor attempted to increase sodium hydroxide dosages to very high levels. The most recent attack that you may have heard about occurred in Oldsmar, Florida, and involved targeting the chemical feed system. ![]() Auditing logs for all remote connection protocols and identifying unusual activities.Due to recent reports of cyber-attacks on the water sector, all utilities are advised to be on heightened alert and encouraged to actively monitor their computer systems for any unusual activity.Auditing network configurations and isolating computer systems that cannot be updated.Ensuring anti-virus, spam filters and firewalls are up to date, properly configured and secure.Using strong passwords to protect Remote Desktop Protocol credentials.Updating to the latest version of the operating system (e.g.The task force recommends that water and wastewater facilities install independent cyber-physical safety systems that physically prevent dangerous conditions from occurring if the control system is compromised by a threat. The task force noted that both corrupt insiders and outside cyber criminals use desktop-sharing software to victimize a range of organizations, including the critical infrastructure sectors. "Desktop-sharing software can also be used by employees with vindictive motivations against employers." "TeamViewer is a legitimate popular tool that has been exploited by cyberactors engaged in targeted social engineering attacks, as well as large-scale, indiscriminate phishingcampaigns," said the task force in its advisory. In this case, the plant's supervisors used the desktop-sharing software to allow them access to the computer system at the water plant. TeamViewer is a popular desktop-sharing software used by companies to give employees who telecommute access to the company's computer system. ![]() While the task force hasn't released details on who might have carried out the cyberattack on the plant, which supplies water to the city's 15,000 residents, it said the use of desktop-sharing software is especially worrisome with an increasing number of employees working from home due to the coronavirus pandemic. Wray said the most significant cybersecurity facing the country are from "the Chinese government targeting our intellectual property, Russian efforts to undermine our critical infrastructure, and increasingly sophisticated criminal cyber syndicates that seek to steal from individuals and institutions." ![]() At the National Cybersecurity Summit Sept. ![]()
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